The 60-day money-back guarantee
Every JointBrex order is backed by a 60-day money-back guarantee. Try it for at least 30 days, and if you are not satisfied within 60 days of your purchase, contact us for a refund of the product price.
How it works, step by step
- Order with confidence. Buy any JointBrex plan from tryjointbrex.com. The guarantee applies to single bottles and multi-bottle plans alike.
- Give it a fair trial. Take two capsules daily for at least 30 days. Joint support builds gradually, so consistency matters.
- Decide within 60 days. If you are not happy for any reason, you have a full 60 days from the date of purchase to ask for your money back.
- Contact support. Email care@tryjointbrex.com or call +1 (541) 728-3390 with your order number. We will walk you through the return.
- Get your refund. Once your return is confirmed, we refund the product price to your original payment method.
Good to know: you can even return empty bottles. We ask that you try JointBrex for 30 days precisely because that is where most people start to notice a difference. Shipping charges, where they apply, are non-refundable, and refunds cover the product price.
Why we can offer this
We stand behind JointBrex because we test every batch and formulate it honestly. Putting the risk on us rather than you is the point of the guarantee. For full terms, see our refund policy, and for delivery timelines see shipping and returns.